TERMS AND CONDITIONS

Effective Date: 08/04/2026

Website: Instantlabour.co.uk

Controller: INSTANTLABOUR LIMITED (“Instantlabour”, “we”, “us”, “our”)

DEFINITIONS

In these Terms and Conditions, the following definitions apply:

·      “Platform” means the website Instantlabour.co.uk and any associated services, systems, or features operated by Instantlabour.

·      “Instantlabour”, “we”, “us”, or “our” means INSTANTLABOUR LIMITED, the operator of the Platform.

·      “User” means any individual or entity that accesses or uses the Platform, including Workers and Employers.

·      “Worker” means a User who creates a profile or uses the Platform for the purpose of seeking or accepting work opportunities.

·      “Employer” means a User who uses the Platform to post job opportunities, search for Workers, or engage Workers.

·      “Services” means the provision of the Platform and its features, including job posting, worker search, and communication tools.

·      “Instant Labour” means the feature of the Platform that allows Employers to directly search for and contact Workers without posting a job listing.

·      “Job Listing” means any job, task, or opportunity posted by an Employer on the Platform.

·      “Verified” means a status applied to a User account indicating that identification or requested information has been submitted to the Platform for internal platform-security purposes only.

·      “Unverified” means a status applied to a User account where identification or requested information has not been submitted to the Platform.

·      “Subscription” means a recurring paid plan purchased by an Employer to access certain features of the Platform.

·      “Content” means any information, data, text, images, documents, listings, profiles, messages, or materials submitted, uploaded, or communicated by Users through the Platform.

 

 

1. ABOUT INSTANTLABOUR

Instantlabour is a neutral online platform that enables users to post, view, and connect in relation to job opportunities.

Instantlabour is a United Kingdom-based online marketplace and matching platform designed to connect workers with employers. The platform operates strictly as an intermediary service, facilitating introductions and connections between users.

Instantlabour is a matching service only. We do not introduce, match, recruit, employ, or supply workers, and we do not act as an employment agency, recruitment agency, or employment business unless expressly stated otherwise. We do not negotiate, manage, or supervise any work arrangements, and we are not a party to any agreements, contracts, or engagements entered into between workers and employers.

We do not process wages, handle payments between users, or assume any responsibility for employment terms, performance, conduct, or outcomes arising from any engagement made through the platform.

2. ACCEPTANCE OF THESE TERMS

By accessing, browsing, registering with, or using the platform in any way—including creating an account, submitting information, posting or responding to job opportunities, subscribing to services, or interacting with other users—you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, you must not access or use the platform.

We reserve the right to update or modify these Terms at any time. Continued use of the platform following any changes constitutes acceptance of the updated Terms.

3. ELIGIBILITY

To use the platform, you must be at least 18 years of age and legally capable of entering into binding agreements under applicable law.

If you are using the platform on behalf of a company, business, or other legal entity, you confirm that you have the authority to bind that entity to these Terms. In such cases, references to “you” or “your” include both the individual user and the relevant entity.

We reserve the right to suspend or terminate access to the platform if we reasonably believe that a user does not meet these eligibility requirements.

 

4. PLATFORM MODEL

Instantlabour provides a platform through which workers and employers may connect using two primary methods:

4.1 Post a Job

Employers may create and publish job listings on the platform. At the time of posting, employers may select a listing duration of 7 days or 14 days, after which the listing may automatically expire or be removed.

This feature allows workers to review available opportunities and submit applications directly through the platform.

4.2 Instant Labour

In addition to job postings, the platform offers an “Instant Labour” feature, enabling employers to search for and directly contact workers based on criteria such as location, category, or availability, without the need to create a formal job listing.

This feature is intended to support short-notice or same-day engagements, where employers may require immediate access to available workers.

Workers may:
a. apply for job listings posted by employers; or
b. accept or respond to direct opportunities initiated by employers through the Instant Labour feature.

Instantlabour does not control, manage, or guarantee the outcome of any interaction, communication, or arrangement made through either method.

5. NO EMPLOYMENT RELATIONSHIP / NO PLATFORM RESPONSIBILITY

Instantlabour acts solely as an online intermediary platform facilitating connections between workers and employers. Instantlabour is not a party to any relationship, agreement, engagement, assignment, hiring decision, or transaction between users of the platform.

For the avoidance of doubt, Instantlabour does not act as an employer, employment agency, recruitment agency, contractor, or agent for any user, unless expressly stated otherwise in writing.

We do not:
a. guarantee that any worker will obtain work or engagement through the platform;
b. guarantee that any employer will identify, engage, or retain a suitable worker;
c. guarantee the quality, conduct, legality, skill level, availability, qualifications, references, work history, identity, or suitability of any user;
d. process, manage, or facilitate wages, salaries, or any form of payment between users;
e. withhold or account for tax, national insurance contributions, pension contributions, or any other statutory or regulatory payments;
f. supervise, control, or monitor any work performed by users;
g. participate in or resolve any disputes relating to work, pay, attendance, conduct, performance, dismissal, injury, contractual disagreements, or any other matter arising between users.

All arrangements, agreements, and obligations entered into between a worker and an employer are strictly between those parties, and each party is solely responsible for their own compliance with applicable laws and obligations.

6. ACCOUNTS AND REGISTRATION

To access certain features of the platform, users may be required to create an account and provide requested information.

By registering, you agree that:
a. all information provided is accurate, complete, current, and not misleading;
b. you will keep your information up to date at all times;
c. you are responsible for maintaining the confidentiality of your account credentials;
d. you are responsible for all activity carried out under your account.

We reserve the right to suspend, restrict, or terminate accounts where information is found to be false, incomplete, outdated, or misleading.

We may request verification information from workers and employers, including identification and, where applicable, business-related details, for platform-security and administrative purposes.

6A. User Acknowledgements

As part of using the Platform, Users may be required to confirm certain statements, declarations, or acknowledgements through on-screen checkboxes, prompts, or similar mechanisms during registration, verification, job posting, or other platform interactions.

By selecting or confirming such checkboxes or prompts, you acknowledge and agree that:

• such confirmations are legally binding and form part of these Terms and Conditions;
• you have read, understood, and agreed to the statements presented at the time of confirmation;
• Instantlabour is entitled to rely on those confirmations as accurate and valid;
• any false, misleading, or inaccurate confirmation may result in suspension, restriction, or termination of your account.

Failure to provide required acknowledgements may result in limited access to certain features of the Platform.

7. VERIFIED AND UNVERIFIED STATUS

7.1 Verified

A “Verified” badge indicates only that a user has submitted identification or requested information to the platform for internal platform-security purposes, including confirming that the user appears to be a real individual or legitimate entity.

A Verified badge does not mean that Instantlabour has:
a. carried out any criminal record checks;
b. conducted a Disclosure and Barring Service (DBS) check;
c. verified professional licences, qualifications, references, employment history, or experience;
d. confirmed a user’s legal right to work;
e. independently authenticated all information provided by the user;
f. endorsed, recommended, or guaranteed that user in any way.

Users must not rely on a Verified badge as proof of suitability, legality, or compliance.

7.2 Unverified

An “Unverified” status indicates that the user has not submitted identification or requested information to the platform.

Users acknowledge and agree that interacting with unverified accounts may carry increased risk, and they are solely responsible for exercising appropriate caution and conducting any necessary checks.

7.3 Platform Rights

Instantlabour reserves the right, at its sole discretion and without prior notice, to:
a. remove or revoke a Verified badge;
b. suspend, restrict, or terminate a user account;
c. remove content, listings, or access to the platform,

where we reasonably suspect:

• fraudulent activity;
• false or misleading information;
• unlawful conduct;
• breach of these Terms; or
• any risk to the platform, its users, or its reputation.

We shall not be liable for any loss or damage arising from such actions.

8. WORKER OBLIGATIONS

By registering for, accessing, or using the platform as a worker, you represent, warrant, and agree that:

a. all information you provide, including your identity, experience, qualifications, availability, and any supporting documentation, is accurate, complete, current, and lawful;
b. you will not misrepresent or falsify your identity, right to work, qualifications, references, experience, availability, or any other material information;
c. you are solely responsible for the accuracy and truthfulness of your profile, applications, and any communications with employers;
d. you will provide valid and lawful evidence of identity and right to work to an employer where requested or required by law;
e. you understand and accept that Instantlabour does not verify your documents, qualifications, references, work history, or right to work unless expressly stated otherwise;
f. you will comply with all applicable laws and regulations in relation to any work you undertake;
g. you will conduct yourself professionally and lawfully when interacting with employers or using the platform.

9. EMPLOYER OBLIGATIONS

By registering for, accessing, or using the platform as an employer, you represent, warrant, and agree that:

a. you are solely responsible for carrying out all necessary checks before engaging any worker;
b. you are solely responsible for compliance with all applicable laws, including but not limited to employment law, immigration law, tax obligations, health and safety requirements, equality legislation, and safeguarding obligations;
c. you will carry out appropriate checks, including right-to-work checks, identity verification, reference checks, qualification verification, licence checks, and DBS checks where required for the role;
d. you will ensure that any role offered complies with all legal and regulatory requirements;
e. any job listing, communication, or offer you publish will be lawful, accurate, fair, and not misleading;
f. you will not rely on any “Verified” badge or platform indication as proof of a worker’s suitability, legality, or compliance;
g. you are solely responsible for deciding whether to engage any worker and for managing any resulting engagement;
h. you will ensure that all payments, terms, and conditions agreed with a worker are handled directly between you and the worker.

i. you must not post, publish, communicate, or engage in any job listing, requirement, or conduct that unlawfully discriminates against any individual on the basis of protected characteristics, including but not limited to age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in accordance with the Equality Act 2010;

10. JOB LISTINGS AND USER CONTENT

You are solely responsible for all content you upload, submit, publish, or communicate through the platform, including job listings, profiles, messages, documents, and any other material.

You agree that you will not upload, post, or communicate any content that:

a. is false, inaccurate, misleading, or fraudulent;
b. is unlawful, defamatory, abusive, threatening, discriminatory, or otherwise inappropriate;
c. infringes the rights of any third party, including intellectual property rights or privacy rights;
d. promotes or facilitates illegal work, unlawful terms, or non-compliant activities;
e. contains malware, viruses, spam, or any harmful or disruptive code;
f. is intended to deceive, exploit, or harm other users.

Instantlabour reserves the right, at its sole discretion and without notice, to remove, edit, restrict, or disable any content, listing, or account that violates these Terms or is considered inappropriate or harmful.

11. SUBSCRIPTIONS AND FEES

11.1 Workers

Registration and use of the platform by workers is free of charge unless otherwise stated.

11.2 Employers

Employers are required to pay a recurring subscription fee to access certain features of the platform, including the ability to search for and contact workers.

Subscription pricing, features, and billing terms will be clearly displayed at the point of purchase.

11.3 Auto-Renewal

All employer subscriptions are automatically renewed on a recurring basis (e.g., monthly) unless cancelled by the user prior to the next billing date.

By subscribing, you authorise us (or our payment processor) to charge the applicable subscription fee on a recurring basis.

11.4 Cancellation

Employers may cancel their subscription at any time through their account settings, including via Profile > Subscription, where available.

Cancellation will prevent future billing but will not typically affect access to the platform for the remainder of the current billing period already paid for.

11.5 No Refunds

To the fullest extent permitted by law, all subscription payments are non-refundable.

No refunds will be provided, including where:
a. an employer does not find a suitable worker;
b. a worker does not secure work;
c. the platform does not meet a user’s expectations;
d. a user chooses not to use the platform after subscribing;
e. only part of a billing period remains following cancellation.

Users acknowledge and agree that Instantlabour provides access to a platform and does not guarantee outcomes, results, or successful engagements. Nothing in this section affects any rights you may have under applicable consumer protection laws, including your statutory rights under the Consumer Rights Act 2015.

12. NO GUARANTEE

We do not guarantee:
a. job offers;
b. worker availability;
c. employer responses;
d. successful matches;
e. same-day fulfilment;
f. quality, reliability, attendance, suitability, legality, or authenticity of any user, profile, listing, or opportunity.

13. DATA SHARING BETWEEN USERS

Instantlabour does not act as an intermediary for the transfer of confidential or personal data between workers and employers beyond the ordinary operation of the platform. Users are responsible for deciding what they share with each other once contact is made.

14. COMPLAINTS

If you have a complaint about the platform, you must submit it via the website Contact Us page or by any contact method we publish for complaints.

We may review complaints at our discretion. Submission of a complaint does not require us to mediate, investigate employment disputes, recover payments, or take action against another user.

Users may also report content, listings, or behaviour that they believe to be unlawful, misleading, abusive, or in breach of these Terms. We may review such reports and take action at our discretion, which may include removing content, restricting accounts, or suspending users.

15. SUSPENSION, RESTRICTION, AND TERMINATION

We may suspend, restrict, remove, or terminate accounts, listings, content, badges, subscriptions, or access to the platform at any time, with or without notice, if we believe it is appropriate to protect the platform, our users, or our legal position.

We are not liable for any loss arising from suspension, removal, restriction, or termination.

16. INTELLECTUAL PROPERTY

All rights in the website, platform design, branding, text, graphics, software, and content created by or for Instantlabour remain our property or the property of our licensors. You may not copy, scrape, reproduce, distribute, or exploit any part of the platform except as permitted by law or with our prior written consent.

17. PROHIBITED CONDUCT

You must not:
a. use the platform unlawfully;
b. create fake accounts;
c. impersonate another person or business;
d. misrepresent right to work, identity, business status, or qualifications;
e. scrape or harvest platform data;
f. interfere with platform security or operation;
g. use the platform to discriminate unlawfully or post unlawful job opportunities.

h. use the Platform for fraudulent purposes, scams, phishing, or to mislead or exploit other users;
i. attempt to move users off the Platform for the purpose of avoiding fees, controls, or safeguards where this undermines the integrity of the Platform;
j. engage in any activity that we reasonably consider to be suspicious, abusive, or harmful to the Platform or its users.

18. LIMITATION OF LIABILITY

To the fullest extent permitted by law:
a. the platform is provided “as is” and “as available”;
b. we exclude all implied warranties to the extent legally permitted;
c. we are not liable for indirect, incidental, special, consequential, or economic loss, including loss of profits, loss of opportunity, loss of contracts, loss of goodwill, or loss arising from user conduct or disputes;
d. we are not liable for acts, omissions, statements, qualifications, licences, listings, communications, attendance, no-shows, safeguarding failures, immigration breaches, payroll failures, or disputes between users;
e. our total aggregate liability to any user shall not exceed the total amount paid by that user to us in the previous 3 months, or £100, whichever is lower.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

19. INDEMNITY

You agree to indemnify and hold Instantlabour harmless from claims, losses, liabilities, damages, costs, and expenses arising out of:
a. your use of the platform;
b. your breach of these Terms;
c. your content, listings, representations, or conduct;
d. any dispute between you and another user;
e. your failure to comply with applicable law.

20. CHANGES TO THE PLATFORM OR TERMS

We may update these Terms or any part of the platform from time to time. Updated Terms will apply from the date published, unless otherwise stated. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

21. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, unless mandatory law requires otherwise.

22. Company Information

Instantlabour is operated by: INSTANTLABOUR LIMITED

Registered Address:Flat 69 St Peter's Court High Street, Chalfont St. Peter, Gerrards Cross, England, SL9 9QH
Contact: admin@instantlabour.co.uk

 

WEBSITE DISCLAIMER

Effective Date: 08/04/2026

Website: Instantlabour.co.uk

Controller: INSTANTLABOUR LIMITED (“Instantlabour”, “we”, “us”, “our”)

GENERAL INFORMATION ONLY

The content, materials, features, and information made available on Instantlabour, including through the website, platform, user interfaces, communications, listings, profiles, and related materials, are provided for general informational purposes only.

Nothing on the platform constitutes, or is intended to constitute, legal advice, employment advice, recruitment advice, immigration advice, tax advice, safeguarding advice, regulatory advice, or professional advice of any kind.

Users should not rely on the platform, any listing, any profile, any Verified badge, or any information made available through the platform as a substitute for obtaining independent professional advice tailored to their own circumstances.

Any reliance you place on information available through the platform is strictly at your own risk.

MATCHING SERVICE ONLY

Instantlabour is a neutral online platform and matching service only. The platform is designed to allow workers and employers to post, view, search for, and connect in relation to job opportunities.

Instantlabour does not introduce, recruit, employ, engage, supply, supervise, direct, or manage workers, and does not act as an employer, employment agency, recruitment agency, employment business, contractor, or representative of any user unless expressly stated otherwise in writing.

We do not participate in, negotiate, create, manage, or enforce any arrangement, agreement, contract, or relationship between users.

The role of Instantlabour is limited to providing the technology and platform through which users may connect.

NO VERIFICATION GUARANTEE

Where a user is marked as “Verified”, this means only that identification or requested information has been submitted to the platform for internal platform-security purposes.

A Verified badge is intended only to indicate that a user has submitted information to help the platform assess whether the account appears to belong to a real person or legitimate entity for internal security and anti-fraud purposes.

A Verified badge does not mean that Instantlabour has:

•                 carried out criminal background checks; 

•                 carried out DBS checks; 

•                 confirmed legal right to work; 

•                 verified licences, qualifications, references, employment history, or experience; 

•                 independently authenticated all information provided by that user; 

•                 endorsed, recommended, approved, or guaranteed the user in any way. 

Users must not rely on a Verified badge as proof of trustworthiness, suitability, legal compliance, qualifications, or fitness for any role or engagement.

NO RESPONSIBILITY FOR USER CONDUCT, LISTINGS, OR CONTENT

Instantlabour does not control and is not responsible for the acts, omissions, statements, conduct, qualifications, identity, performance, attendance, work quality, legality, or behaviour of any user of the platform.

This includes, without limitation:

•                 worker profiles and claims; 

•                 employer profiles and business information; 

•                 job listings and job descriptions; 

•                 user communications; 

•                 representations about skills, qualifications, licences, availability, or experience; 

•                 attendance, punctuality, reliability, conduct, or professionalism; 

•                 compliance with laws or regulations by any user. 

We do not independently review, verify, endorse, or guarantee all content submitted by users, and we are not liable for inaccuracies, omissions, misleading statements, unlawful content, or disputes arising from user-submitted information.

Users remain solely responsible for reviewing, assessing, and verifying any information provided by another user before entering into any arrangement.

EMPLOYER CHECKS REQUIRED

Employers are solely and entirely responsible for carrying out all checks, enquiries, and assessments required before engaging any worker.

This includes, where applicable:

•                 right-to-work checks; 

•                 identity verification; 

•                 reference checks; 

•                 qualification checks; 

•                 professional licence checks; 

•                 DBS checks; 

•                 safeguarding compliance checks; 

•                 health and safety compliance checks; 

•                 and any other legal, regulatory, or practical checks required for the relevant role. 

Instantlabour does not carry out these checks on behalf of employers unless expressly stated otherwise in writing.

Employers must not rely on the platform, any profile, any listing, or any Verified badge as a substitute for carrying out their own independent checks and due diligence.

NO GUARANTEE OF JOBS, WORKERS, OR OUTCOMES

Instantlabour does not guarantee:

•                 that any worker will find work through the platform; 

•                 that any employer will find a suitable worker; 

•                 that any user will receive a response from another user; 

•                 that any listing will result in an application, interview, or engagement; 

•                 that any worker contacted through the platform will accept work; 

•                 that any job post or Instant Labour search will produce suitable results; 

•                 that any interaction between users will lead to an arrangement or successful outcome. 

The platform only facilitates potential connections. All outcomes depend on the decisions, conduct, availability, suitability, and compliance of the users involved, which are matters outside our control.

NO INVOLVEMENT IN PAYMENTS, WORK ARRANGEMENTS, OR DISPUTES

Instantlabour is not involved in wage payments, salaries, contracts, timesheets, tax deductions, invoicing, national insurance, pension contributions, expense handling, attendance management, workplace supervision, or work-performance management between users.

Any arrangement relating to pay, work terms, hours, attendance, duties, tax, or any other engagement terms is strictly between the worker and the employer.

Instantlabour is not responsible for, and does not resolve, disputes concerning:

•                 non-payment or late payment; 

•                 work quality or performance; 

•                 lateness or non-attendance; 

•                 misconduct; 

•                 dismissal or termination; 

•                 breach of agreement; 

•                 injury, liability, or workplace incidents; 

•                 employment classification; 

•                 or any other dispute arising between users. 

Users are solely responsible for managing and resolving their own arrangements and disputes.

USE AT YOUR OWN RISK

Use of the website and platform is entirely at your own risk.

Users are responsible for making their own independent decisions, assessments, checks, and enquiries before relying on any information or entering into any arrangement through the platform.

Instantlabour does not guarantee that the platform will always be available, error-free, uninterrupted, secure, or suitable for every purpose.

While we may take reasonable steps to maintain the platform and improve its functionality, we make no representation or warranty that the website or any feature will operate without interruption, delay, defect, or technical issue.

NO WARRANTY AS TO ACCURACY OR COMPLETENESS

To the fullest extent permitted by law, Instantlabour makes no representation, warranty, or guarantee that:

•                 the content on the website is accurate, complete, current, reliable, or suitable; 

•                 profiles, job listings, messages, or user-submitted information are true or complete; 

•                 the platform will meet any user’s requirements or expectations; 

•                 the website will always remain available or free from bugs, malware, or technical faults. 

Any content or information made available through the platform may be changed, removed, or updated at any time without notice.

THIRD-PARTY LINKS AND SERVICES

The website may contain links to third-party websites, services, content, tools, or resources for convenience or functionality.

Instantlabour does not control and is not responsible for:

•                 the content of third-party websites; 

•                 the accuracy of third-party information; 

•                 the availability or reliability of third-party services; 

•                 the privacy practices, cookies, or terms of any third party. 

Inclusion of a link does not imply endorsement, approval, or recommendation by Instantlabour.

Users who access third-party websites or services do so entirely at their own risk and should review the applicable terms and privacy policies of those third parties.

PLATFORM RIGHTS

Instantlabour reserves the right, at its sole discretion and without notice, to:

•                 remove or edit content; 

•                 suspend, restrict, or terminate access to the platform; 

•                 remove a Verified badge; 

•                 block or ban users; 

•                 disable listings or features; 

•                 take any action reasonably considered necessary to protect the platform, users, or legal position of Instantlabour. 

We are not liable for any loss, inconvenience, or damage arising from such actions.

LIMITATION OF RELIANCE

Nothing on the platform should be interpreted as creating any guarantee, promise, warranty, endorsement, or representation by Instantlabour regarding any worker, employer, listing, opportunity, or engagement.

Users must conduct their own independent review and due diligence and must not rely solely on the availability of a profile, a listing, a response, a message, or a Verified badge as proof of legitimacy, suitability, or compliance.

CHANGES TO THIS DISCLAIMER

We may update, amend, or replace this Disclaimer at any time by posting the revised version on the website.

Any updated version will take effect from the date of publication unless otherwise stated. Continued use of the website or platform after an updated Disclaimer is posted constitutes acceptance of the revised version.

CONTACT

If you have any questions about this Disclaimer, you may contact us through the Contact Us page on the website or using the following details:

Registered Address:Flat 69 St Peter's Court High Street, Chalfont St. Peter, Gerrards Cross, England, SL9 9QH
Contact: admin@instantlabour.co.uk